Regional Head of Business Enablement

Reporting To: Chief Business Enablement Officer - Africa

Department: Group Processing

Job Purpose

This role is focused on supporting the commercial team with propositions, tool kit, presenting to client’s high-level technical capabilities of products / solutions. The role is critical to build bridges between external stakeholders (clients / prospects) and internal stakeholders (business / delivery…etc).

Duties & Responsibilities

• Lead and provide technical assistance and guidance during the pre-sales process
• Pre-sales activities including customer presentations, Bids, RFP/RFI responses, pricing, and commercialization of products / solutions.
• Supporting business sales teams, account managers and partners on proposal activities including driving customer pitches
• Attend meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Deliver training and demo’s on solutions to partners and internal and external stakeholders
• Prepare technical write-up, technical proposals, presentations and white papers required in the pre-sales process.
• Manage the commercialization, sales enablement
• Support Sales teams with technical expertise pre and post sales activities
• Be the customers enablement champion within the processing organization, making sure projects are delivered on time
• Provide strategic advice to customers and Product teams regarding design, capabilities, and implementation of cardholder benefits

Experience/ Skills Required

• Bachelor’s degree in Business Administration or an MBA (preferred)
• 10+ years of progressively pre-sales / technology experience in Financial Services
• Ability to thrive and build robust pipeline with limited lead generation support
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues
• Revenue management and P&L experience
• Revenue goal-setting abilities
• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
• Proven ability to influence and motivate others to achieve objectives
• High energy, strong people leadership, experience in leading diverse and cross functional teams
• Strong interpersonal skills - the ability to build rapport and credibility quickly across functions
• Strong negotiation skills with a proven track record in delivering commercial performance
• Exceptional stakeholder management skills
• Exceptional communication skills