Roles & Responsibilities:

• Ensure the creation and implementation of system solutions that support the organization's aim of automating all manual operations and improving the efficiency and effectiveness of existing ones.
• Assist with the business case, planning, and monitoring, requirements elicitation, translation, and simplification.
• Identify the business problem and major goals of new projects while determining and validating the critical business requirements.
• Applying relevant tools to assess and create business processes in the direction of automation and continuous improvement.
• Acquiring requirements from business users and product specialists, translating them into technical specifications, and identifying solutions to stated business problems.
•  Ensuring complete requirement documents, including business cases, user stories, process maps, integration needs, report/dashboard requirements, and screen designs where relevant.
•  Oversee test work. This comprises test case documentation, user leadership during testing, test result documentation, and leadership in implementing test input for retesting.
•  Work with development and implementation teams to ensure that business intent is understood and carried out efficiently during development phases.
• Define and implement the system's functional behavior, including features, business process definition, acceptance criteria report definition, business logic, and use cases.
• Develop and maintain a thorough understanding of the system design and architecture in order to validate requirements and describe the service's functional behavior.
• Educate all users on the system's operation.
• Maintain system protocols up to date by writing and upgrading procedures.
• Enhance systems by examining requirements and present practices, as well as designing new programs/modifications.
• Achieve high adoption rates through best practice implementation standards, resistance

Desired Skills and Qualifications:

• Bachelor’s degree in IT, Computer Science, and related field
• CBAP Certification.
• 3+ years of Microsoft Dynamics AX experience.
• Working knowledge of agile delivery.
• Experience in robotic process automation.